2. Use of Services
NOT FOR EMERGENCIES. The WMHS Patient Portal Services are not for use in medical emergencies or urgent situations. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
Cost: There is no charge for using the Patient Portal Services.
You may authorize another person (such as a family member) to access your WMHS Medical Record and access shall be granted upon verification. This authorization may be terminated at any time by notifying WMHS Medical Records Department at 240-964-8484 or 240-964-8482
4. General Legal Provisions
Operation and Record Retention: Western Maryland Health System reserves complete and sole discretion with respect to the operation of the Patient Portal Services. WMHS may, among other things withdraw, suspend or discontinue any functionality or feature of the Patient Portal Services. WMHS is not responsible for transmission errors and corruption or compromise of data carried over local or interchange telecommunication carriers. WMHS is not responsible for maintaining data arising from the use of the Patient Portal Services. WMHS reserves the right to maintain, delete or destroy all communications and material posted or uploaded to Patient Portal Services pursuant to its internal record retention and/or destruction policies. A copy of the WMHS record retention and destruction policies are available upon written request.
Limitations on Use: By entering into this Agreement, you agree not to attempt to access any other patient’s medical records or use the Patient Portal in an unlawful way or for any unlawful purpose. You shall send secure, electronic messages to other parties solely for personal communication and no other purposes, including commercial purposes, or for mass distributions of unsolicited emails. You agree not to post or transmit: (a) a message under a false name; or (b) any information which (i) is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or (ii) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of WMHS or any of its users. WMHS reserves the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, obscene, or in violation of a copyright or other intellectual property right.
Term and Termination: This Terms of Agreement shall commence upon the date you first access or use the WMHS Patient Portal Services and/or complete the registration process. Either you or WMHS may terminate this Agreement and your right to use the Patient Portal Services anytime, with or without cause. This Agreement and the rights granted hereunder terminate without notice in the event you (or any authorized person using your account) fail to comply with the terms and conditions of this Agreement, or the rules for use of the Patient Portal.