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January 2018 Recipient

Debra Mattas

Congratulations to Debra Mattas, a member of the Patient Access team at WMHS, recipient of the January 2018 Values in Action Award. She exhibits a kind and caring attitude every day and always makes patients feel welcome.

In her role as access registrar, Debra is a wonderful example of service excellence, greeting all patients by name. No matter how busy Debra might be, she always takes the time needed to make sure patients feel comfortable.

Debra also serves as a trainer for new employees. She makes new team members feel welcome and encourages them well past their initial training. Her co-workers on the Patient Access team are proud to have her on their team!

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