Home Health Care is an important component of the patient care provided by the Western Maryland Health System, and we are committed to ensuring that patients receive quality care in their homes.
The Centers for Medicare & Medicaid Services (CMS) have developed a national survey that asks patients about their experiences with Medicare-certified home health agencies. This is the survey that WMHS sends to patients who have used our home care services.
Since all Medicare-certified home health agencies use this survey, patients can compare our level of care with other providers across the country. To learn more about how our home care patients experience of care compares to other providers, visit http://www.medicare.gov/quality-care-finder/#home-health-compare.
Here's how WMHS Home Care Satisfaction compares to the Maryland and National average for patients who received home health services between July 1, 2011, and June 30, 2012: