More Cost Effective Health Care

Resources in Place for the Right Care in the Right Place

  • Returned to a walk-in model at our urgent care center and expanded and renovated one of the clinics. Had 4.2 percent growth in urgent care volumes from FY12 to FY15, despite the opening of a new competitor in 2013.
  • Recruited physicians to meet the critical needs of our patients, including five primary care providers, an occupational medicine physician, an orthopedic surgeon, and a plastic surgeon.
  • Expanded primary care hours to include evenings and Saturdays, and a provider is on call 24/7 to provide advice and support to patients to reduce unnecessary ED visits.
  • Hired a part-time Primary Care Medical Director to enhance operations in our primary care practices and implement patient-centered medical home and care coordination concepts.
  • Merged an existing, three-provider practice into WMHS Obstetrics and Gynecology. The five providers are now seeing 1500 patients monthly.

WMHS Meets the Challenge of Healthcare Change

  • Launched successfully the Trivergent Health Alliance in July 2014.
  • Worked cooperatively with the Trivergent Health Alliance Management Services Organization (MSO) to reach savings targets for the first year of operation.
  • Received one of the first Population Health Grants issued by the Health Services Cost Review Commission.  Grant of $400,000 for our region through Trivergent Health Alliance.
  • Negotiated with the Health Services Cost Review Commission a decrease in rates of only $3.5 million over the next two years due to volume changes; initially decrease could have been as high as $20 million
Solid Financial Performance
  • Ended FY15 with an Operating Margin of 14.4 percent.
  • Posted a Total Margin of 16.2 percent.
  • Refinanced bonds issued for new hospital with an associated saving of $43 million over the remaining 25-year life of the bonds.  The $8 million cost to write-off the bonds expensed in FY15.

"Online" for the Future

  • Recognized as a Most Wired Hospital for 2015 based on its adoption of the electronic medical record. WMHS was one of 338 hospitals in the country and one of eight in Maryland to be honored.
  • Met the goals of Meaningful Use goals for hospitals and employed providers for the third year and received $1.8 million in total Meaningful Use incentives.
  • Maintained our status as a HIMSS Stage 6 hospital for its adoption of the electronic medical record. Only 4 percent of U.S. hospitals have achieved the highest ranking of Stage 7.
  • Completed a major upgrade of the telephone system that has allowed expanded telecommuting services to staff in Medical Records and the Business Office.
  • Expanded the patient portal for all WMHS Physician Clinics and Practices with an app that provides patients with easier online access to their health information
  • Continued to expand the use of IT to reach organizational goals, including real-time Physician Performance Advisor for our Dimensional Insights analytics platform.
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